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Apple Discussion Thread V: WWDC 08 and Beyond

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Here's a little tip that helped me when using Time Machine:

 

My Drobo arrived today, and the first thing I did was partition it and start using it with Time Machine. I'd heard about the amount of time it can take for the initial Time Machine backup to transfer to your external drive, and I definitely experienced it today, even over Firewire 800... that is until I removed my Time Machine Drive/Partition from Spotlight.

 

Go to System Preferences>Spotlight>Privacy Tab and add your Time Machine drive to the list. It's really speeding up my initial backup.

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I have a networked hard drive that does not show up in Time Machine - some have said that there is a work-around that will get Time Machine to find it - but there are risks of data corruption.

 

Has anyone tried this and had any experience with it?

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I did the same thing Starhawk suggested with an external USB drive and although I thought the initial backup was still a little slow, all backups since have been nice and quick. No complaints :)

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I received an email from Apple tonight stating that we are going to get another 60 day extension for Mobile Me. That is in addition to the original 30 day extension.

 

I can't complain about that.

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I received an email from Apple tonight stating that we are going to get another 60 day extension for Mobile Me. That is in addition to the original 30 day extension.

 

I can't complain about that.

 

My Mobile Me experience hasn't been very bad at all, but I'll take my extra 2 months, thank you Apple :tu

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I received an email from Apple tonight stating that we are going to get another 60 day extension for Mobile Me. That is in addition to the original 30 day extension.

 

I can't complain about that.

 

:ohyeah

No complaints on my end either

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90 extra days certainly helps, but I'm very near not renewing.

 

Mail is probably my favorite part, but syncing works very poorly for me. I'm ready to just do everything with gmail.

 

Address Book works okay, but again, gmail seems to work just as well.

 

iCal is cumbersome and syncs almost as poorly as Mail.

 

I think iWeb is beautiful, and I like publishing videos and photos to MobileMe galleries, but hosting my site there is super slow. And while convenient, uploading videos is a cross your fingers affair. For the same as I'm paying for MobileMe I can have my site hosted at GoDaddy, videos on Vimeo, and photos on Flickr (or some other combination).

 

I will miss the new iDisk. Accessing files there is faster than ever and I love the integration in the Finder.

 

I'm not trying to convince anyone other than myself that MobileMe isn't worth it. I'm still not sure what to do, but I've been thinking about it since my renewal date is (was, thank you, Apple) coming up.

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I got my new MacBook Pro in mid-April, and after having it for about a month, I started having a major problem...

 

About 30% of the time, when I close the lid to put the computer into sleep mode, when I go to open the lid to wake it up - the computer seems to come back up, but the screen stays black. If I close it and open it again - same thing. The only thing I can do to fix it is to hold down the power button to shut down and turn it back on...

 

Why is this such a problem? I teach at a university, and I have my lectures ready to go when I leave my office to my classroom. If it does this when I get to the classroom, I may end up wasting valuable class time in getting everything running again.

 

My first step was taking the computer to the local Apple store. When I talked the the person at the genius bar, it did the black screen thing... But instead of focusing on that problem, he focused on the fact that I was having bluetooth problems, and hoped that replacing the bluetooth card would fix the problem.

 

While waiting for the bluetooth card to come in, I called Apple support when it happened several times again. They went through several things with me (clearing N/PRAM, discharging power, booting in safe mode, etc.), but in the end it didn't fix the problem. I made an appointment with Apple support to take it to the Apple store to have them run some diagnostics.

 

When I took it to the Apple store for the appointment - they also had the bluetooth card in, so I figured I would get both things done at the same time. Again - when I dropped it off, it black screened when it woke up. When I went to pick it up 2 days later, they had changed the bluetooth card, but had done nothing about the black screen problem. Another 2 days later, I got a message saying it was ready to pick up - I asked if I could speak with a technician about what they did, but they assured me it was ready - and I would be told about it when I picked it up.

 

When I got there to pick it up - they STILL had not done anything about the black screen problem. They told me that they would have workers there overnight (the eve of the new iPhone), so they would have someone run some tests overnight, and I should stop back in amongst the chaos the next day.

 

When I stopped in the next day, they told me that they found no problems and could not get it to do the black screen. On the off chance that the bluetooth card was actually causing the problem, I semi-jokingly told the employee that it 'sure as hell better not happen again.'

 

Guess what - it is still happening... I called Apple support again and all they told me was to take it back to the Apple store next time it happens - with the computer still in that state. I explained that I had already done that and that this is very difficult to do because it never happens when it is convenient to take in the computer. Not to mention the fact that they already had it there for nearly an entire week, and could not figure it out... But he insisted this is really the best way to work on this...

 

So, since then, I have been out of town, and this has happened several times on my trip - obviously not a good time to take it anywhere. I really have only about 3 weeks to solve this problem, as I start teaching then...

 

Do you guys have any suggestions as to any way I can escalate this? I'm not overly impressed with Apple support so far. Am I out of line suggesting that I get a new laptop at this point? Any way I can email someone in higher up Apple support this story?

 

Thanks!

 

OK - update on my story...

 

Last week, I called Apple support again. The representative took me through troubleshooting steps again, including deleting a file that deals with the power saving on the Macbook. She also suggested that, if it still happens, I might backup my data, wipe out the drive, and reinstall MacOS.

 

After it continued to have the problem, I did exactly that last weekend - I completely cleaned the hard drive and reinstalled MacOS. I sincerely had hope that this would fix it. But today, it happened again right when I was going to show my colleagues something at work.

 

So, I called support again, and they connected me to a product specialist. He sent a file to me to gather information on my computer - which I ran and sent back the data. I suggested to him that since I had gone though all of this troubleshooting, since this had been going on for 3 of the 4 months I have had the computer, and since I start classes on Monday and can't have this wasting time when I take my computer to teach a class - could we just replace the computer at this point? He thought that was too extreme, and wants to continue to 'research' why my computer might be doing this. Unfortunately, I don't think this is in my best interests at this point...

 

I did send an email to steve@mac.com - no reply. Yesterday I sent an updated email to steve@mac.com and sjobs@apple.com... Haven't I jumped through enough hoops already?!? :bh

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My wife and I bought an iMac(2.66ghz 20 inch model), this is the first time I have ever used one, besides some silly games in college. So my experience with it is as if I'm learning to use computers all over again. My first impressions are, it is awesome so darn intuitive. Boots up and down in seconds ,it is amazing. We decided to go with that because we added a new addition to our household last September and have been taking crazy amounts of pictures and video of our son ever since. We've both read how easy macs are for playing around with photo's and video's so we thought we'd give one a shot. But since its my first time ever with a mac format I have some questions. Besides using software packages I'm not real computer savy so here goes.

 

1. I have a backup HD I have been using with our PC. 500gb. mostly for storing pics and work files. Can I use it as well on our mac at the same time? Or would the Mac reformat the drive when I connect it to it, thus loosing all the pics I placed on it. It wouldn't be the biggest deal if I lost them on the HD at the moment as their still on the PC anyway. This leads to my second question.

2. What is the best way to get files from a PC to a Mac. I have both a desktop and laptop and I would like to make my Mac the storer of all things important.

3. Also what is the bestway to transfer my itunes from my PC to my Mac? I've already connected my iPod to the Mac and the Mac copied everything I've already purchased from iTunes from the Ipod but most of my music is from CD's I've burned into the Laptop. Would I have to reburn them all. And would it behove me to reformat my Ipod to a Mac format instead of a Windows format? I know that would delete my iPod but it would get filled back up after synching it to the itunes in the Mac after I get my Itunes library ported over...correct?

 

I'll probably come up with more but those are the basic ones I have right now.

I'm so darn impressed with this iMac its not even funny. I purchased the first two season of Weeds(new to this show as well) and watched it through the Mac the past couple nights.

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First of all, congratulations on the purchase. I'll try to answer you're questions one at a time.

 

1. I have a backup HD I have been using with our PC. 500gb. mostly for storing pics and work files. Can I use it as well on our mac at the same time? Or would the Mac reformat the drive when I connect it to it, thus loosing all the pics I placed on it. It wouldn't be the biggest deal if I lost them on the HD at the moment as their still on the PC anyway. This leads to my second question.

 

You should be able to plug the external drive into your Mac without any problem. The Mac can read drives formatted for PCs just fine. If you want to use the external drive as a Time Machine backup, however, you will have to reformat it. So, be sure everything you want is off of it first.

 

2. What is the best way to get files from a PC to a Mac. I have both a desktop and laptop and I would like to make my Mac the storer of all things important.

 

If you have a home network set up, the Mac should be able to tap into that. I have my desktop PC and MacBook connected on my WiFi network and I can exchange files between them with no problems. I don't have time to go into detail right now, but it can be done. If you get it to work properly, you should see your PC laptop show up in the Finder under Shared devices.

 

 

3. Also what is the bestway to transfer my itunes from my PC to my Mac? I've already connected my iPod to the Mac and the Mac copied everything I've already purchased from iTunes from the Ipod but most of my music is from CD's I've burned into the Laptop. Would I have to reburn them all. And would it behove me to reformat my Ipod to a Mac format instead of a Windows format? I know that would delete my iPod but it would get filled back up after synching it to the itunes in the Mac after I get my Itunes library ported over...correct?

 

Personally, I think the best way to transfer your iTunes library is to network the two computers together and do it that way. You could also transfer your music files to the external drive and plug that in to the Mac. Additionally, if you have a large iPod (say a 30, 60, 80 or 160GB model), you could also enable disc use in iTunes and use it as an external drive.

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You should be able to plug the external drive into your Mac without any problem. The Mac can read drives formatted for PCs just fine. If you want to use the external drive as a Time Machine backup, however, you will have to reformat it. So, be sure everything you want is off of it first.

 

Im not positive, but I dont think a Mac is compatible with NTFS. Someone correct me if Im wrong but I think

 

-Windows cannot use HFS+

-OSX cannot use NTFS

-Both are compatible with FAT32, but FAT32 has some limitations.

 

If the drive is connected to a router, I think any OS can access it, no matter how it's formatted.

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Cameron;

 

A few months back, I connected a Windows-formated external hard drive to my Mac in order to copy some pictures from it. I'm not exactly sure what format it was in (NTFS or FAT32). However, I had absolutely zero problems connecting to it and finding what I wanted and it did not ask me to reformat the drive.

 

I'm almost 100% certain it will work. Besides, if the drive isn't compatible, the Mac will ask if he wants to reformat it first. I can't see it being erased automatically if he plugs it in. I say, give it a try and see what happens.

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I didn't think the drive would be reformated withhout me being asked, but I know I didn't type that so sorry.

I'm more interested to know if I can hook up the HD to the mac, pull the pictures into the mac, then reformat the HD for the mac so I can use the Time Machine Backup seems like I can from what you guys have said.

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I'm more interested to know if I can hook up the HD to the mac, pull the pictures into the mac, then reformat the HD for the mac so I can use the Time Machine Backup seems like I can from what you guys have said.

 

Absolutely. Get the photos off the external drive and use the Disk Utility to reformat the drive for Time Machine.

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Absolutely. Get the photos off the external drive and use the Disk Utility to reformat the drive for Time Machine.

I think Time Machine will do the format on its own.

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If you interested in reading the end of my Apple support story - with regard to the blank screen problem - check it out here: Link.

 

Bottom line - It is a very bittersweet ending to me. I finally got a replacement computer, but I have no love for Apple right now... :furious

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Wow, that really sucks. Glad you got a new machine thought, Usually I don't have it happen but every 3-4 weeks. It seems weird that yours would do it so often. Please let us know how the new machine does.

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Some Apple Rumors from Kevin Rose who is usually right about these things

 

Latest rumors:

- Revamp of entire iPod line.

- Small cosmetic changes to Touch, Nano to see significant redesign

- iPods to see fairly large price drops to distance itself from the $199 iPhone.

- iPod touch 2.1 software, iPhone to get update very soon after

- iTunes 8.0 ("it's a big update w/new features").

- All of this coming in the next 2-3 weeks.

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Some Apple Rumors from Kevin Rose who is usually right about these things

 

Really? Kevin Rose? The same one who said the iphone would "have a slide out keyboard, a touch screen and two batteries (one for the MP3 player, one for the phone)."?

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I did say usually. The stuff he has mentioned since then has been pretty spot on

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The predictions don't seem that far fetched to me regardless of who is saying them but, the "talked about" subscription model doesn't seem very Apple-like to me. Guess we'll know soon enough

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I was going to say that it seemed soon for another nano update, but then I checked into it, and Apple has been fairly consistent with redoing the nano on a yearly schedule. As for the other stuff, nothing too shocking...

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In case this hasn't been mentioned here previously, I ran across a pretty cool little app the other day. It's called SuperDocker. It lets you change the style of your dock beyond the standard Leopard configuration. It's pretty cool, simple and a nice way to personalize your Mac just a bit more.

 

One of the better functions of this program is that it can tell Safari to open new windows in tabs. Although some people on the website say it doesn't work, it's been working fine for me. I'm sure a few of you would appreciate this little feature too.

 

Anyway, check it out.

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