Angry the Clown Posted June 23, 2004 Report Share Posted June 23, 2004 I am finally close to running my new PC full time now, but I have yet to sort out a frustrating issue with XP. Every time I run search off of the start menu to view drive content in explorer, I get an error message that informs me it will have to shut down and apologises for the inconvenience. I've got all the latest updates running from the Windows Update website, so this has me scratching my head. Any ideas? Daniel Quote Link to comment Share on other sites More sharing options...
Gary P Posted June 23, 2004 Report Share Posted June 23, 2004 Dan you really didn't mention if it crashes right when search starts, or if you're able to actually navigate into folders and sub-folders. Anyway, take a look at this link and see if it proves to be helpful. Seems like Explorer has a problem navigating folders that have a significant amount of image files in them. EDIT: After reading a little further, seems it was narrowed down to having Photoshop the defualt viewer for .jpeg and .gif files. If you change the associations it seemed to clear up the problem. Of course, none of this may actually even apply to you Gary Quote Link to comment Share on other sites More sharing options...
Angry the Clown Posted June 23, 2004 Author Report Share Posted June 23, 2004 It opens, but as soon as I go to click on a drive from the drop down menu it crashes. Let me see if Photoshop is my default viewer for jpeg...etc. Dan Quote Link to comment Share on other sites More sharing options...
Angry the Clown Posted June 23, 2004 Author Report Share Posted June 23, 2004 No luck there, Photoshop wasn't set as my default. I removed Photoshop completely too, but the problem persists.... Dan Quote Link to comment Share on other sites More sharing options...
Angry the Clown Posted June 24, 2004 Author Report Share Posted June 24, 2004 This is really bugging me now. I opened up Search in explorer again and this time used the column on the left where you can type in the folder you're looking for and search that way. The search runs fine, but again when I click on any of the results it brings up, it crashes! Dan Quote Link to comment Share on other sites More sharing options...
Angry the Clown Posted June 24, 2004 Author Report Share Posted June 24, 2004 Here is more detail on what it says when I go to view the details of the error: Appname: explorer.exe AppVer: 6.0.2800.1221 ModName: msvcrt.dll Modver: 7.0.2600.1106 Offset: 00032acf Dan Quote Link to comment Share on other sites More sharing options...
Kain rising Posted June 24, 2004 Report Share Posted June 24, 2004 I don't know if this is what is happening in your case, but there is some explanation for MSVCRT.dll errors here: http://www.ntcompatible.com/thread27400-1.html (it talks about AIM specifically, but it sounds like it could apply to lots of different situations... there's a pretty detailed post a few replies after the start of the thread). Quote Link to comment Share on other sites More sharing options...
merlot Posted June 25, 2004 Report Share Posted June 25, 2004 Browse your event viewer for the crash, then go to eventid.com and see what you can find. Quote Link to comment Share on other sites More sharing options...
Angry the Clown Posted June 25, 2004 Author Report Share Posted June 25, 2004 Ok I just tried that. The EventID is 1000 but sadly searching for it at that site doesn't give any 'application error' results relating to explorer.exe. Viewing the issue in the event viewer did note the fault address to be 0x00032b18 if that means anything. Dan Quote Link to comment Share on other sites More sharing options...
merlot Posted June 25, 2004 Report Share Posted June 25, 2004 You happen to have Kodak software installed? http://support.microsoft.com/default.aspx?...3&Product=winxp If that doesn't help. I'd suggest discounting all pherphials, and take out any expansion cards except for video, this incudes sound cards, network cards, etc... If it works fine, add each card or device until the problem happens. Make sure the problem device has the latest drivers available. Quote Link to comment Share on other sites More sharing options...
Angry the Clown Posted June 26, 2004 Author Report Share Posted June 26, 2004 Well, it turned out it was the McAfee Internet Security Suite causing the troubles. I just uninstalled that, tried to access stuff in Explorer and no longer get the error message. Dan Quote Link to comment Share on other sites More sharing options...
AndyVX Posted July 12, 2004 Report Share Posted July 12, 2004 Originally posted by Daniel Brecher@Jun 26 2004, 06:24 AM Well, it turned out it was the McAfee Internet Security Suite causing the troubles. I just uninstalled that, tried to access stuff in Explorer and no longer get the error message. Dan Surprise surprise... McAfee (and Norton) cause more problems than what they help with. Glad you got it worked out. Quote Link to comment Share on other sites More sharing options...
Angry the Clown Posted July 12, 2004 Author Report Share Posted July 12, 2004 I think it was specifically their privacy software. I managed to re-install their shredder and virus scanner without trouble, and to be fair the virus scan was the most important part of the package for me. The new PC has not given me a single problem since. Dan Quote Link to comment Share on other sites More sharing options...
potempkin Posted July 13, 2004 Report Share Posted July 13, 2004 It's worth noting that many people rate AVG Antivirus above McAfee, even though the former is free. I have Norton 2004, but Symantec Corporate Antivirus is much less bloated than Norton is and works just as well. AVG gets high marks for having a very small footprint, and I'd put it right below Symantec/Norton for it's scanning ability. Quote Link to comment Share on other sites More sharing options...
iainl Posted July 14, 2004 Report Share Posted July 14, 2004 Would it be excessively rude for me to pimp CA's eTrust Antivirus? I suspect it might be... Quote Link to comment Share on other sites More sharing options...
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