Guest Bryan Posted July 25, 2004 Report Share Posted July 25, 2004 I have a PC with Win XP Pro that re-boots every time it gets to the desktop. It shows the desktop for 5 -10 seconds and then re-boots. I can log on in safe mode. I have tried using system restore, but it tells me it cannot to restore to the date I choose, no matter which one I pick. Any ideas or suggestions would be appreciated, as it is hard to do this on my Axim! Thanks, Bryan Quote Link to comment Share on other sites More sharing options...
Whooter Posted July 25, 2004 Report Share Posted July 25, 2004 Originally posted by Bryan@Jul 25 2004, 10:30 AM I have a PC with Win XP Pro that re-boots every time it gets to the desktop. It shows the desktop for 5 -10 seconds and then re-boots. I can log on in safe mode. I have tried using system restore, but it tells me it cannot to restore to the date I choose, no matter which one I pick. Any ideas or suggestions would be appreciated, as it is hard to do this on my Axim! Thanks, Bryan Bryan, I would try starting in Safe mode, and then running msconfig from the "Run..." menu. From there you can choose what programs are run at startup. I'd deselect everything and then start adding them back in until you find the one that's causing the problem. It'll be slow going, probably... Quote Link to comment Share on other sites More sharing options...
GrumpyElf Posted August 4, 2004 Report Share Posted August 4, 2004 Did you get this fixed? It's a known issue for spyware/trojan/virus. I've had to clean it from many PC's . I'm a Network Tech, so, this happens a lot. You'll need to get to Safe Mode, and like Whooter said, the MSCONFIG route is a good way to go, but a better way, is right into the registry. Go here: HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Run In here, you'll see everything that MSCONFIG shows, and more. Delete the entries from here, as this is where MSCONFIG gets it's info. Then, run Spy Sweeper or Pest Patrol, acutally PP will detect, but won't clean unless you buy it... just get Adaware 6.0 from Lavasoft, that should kill this particular pest. If not, let me know, I have tools that will help. If it's the Virus, and not a trojan, then while in safe mode, you'll have to run Mcafee, or Norton, or something along those lines... it'll find that virus, and kill it, in Safe Mode. After doing this, you should be fine. Let us know... Tom Quote Link to comment Share on other sites More sharing options...
Guest Bryan Posted August 4, 2004 Report Share Posted August 4, 2004 I'll give it a try, Tom. Thanks for the guidance. I've been using another PC for the last week or so, and just left it as it was. **Delete entries - do you mean all entries, or a specific one? ****You didn't stay at a Holiday Inn Express last night, did you? Quote Link to comment Share on other sites More sharing options...
GrumpyElf Posted August 4, 2004 Report Share Posted August 4, 2004 No, no, not all entries.... just ones you don't recognize. Deleting ones of importance isn't that big of a deal anyway, cause XP will just re-create those it needs. Give that a shot, and let me know. T. - No on the Holiday Inn Quote Link to comment Share on other sites More sharing options...
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