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Win XP Pro Problem


Guest Bryan
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Guest Bryan

I have a PC with Win XP Pro that re-boots every time it gets to the desktop. It shows the desktop for 5 -10 seconds and then re-boots. I can log on in safe mode.

I have tried using system restore, but it tells me it cannot to restore to the date I choose, no matter which one I pick. Any ideas or suggestions would be appreciated, as it is hard to do this on my Axim!

 

Thanks,

Bryan

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Originally posted by Bryan@Jul 25 2004, 10:30 AM

I have a PC with Win XP Pro that re-boots every time it gets to the desktop. It shows the desktop for 5 -10 seconds and then re-boots. I can log on in safe mode.

I have tried using system restore, but it tells me it cannot to restore to the date I choose, no matter which one I pick. Any ideas or suggestions would be appreciated, as it is hard to do this on my Axim!

 

Thanks,

Bryan

Bryan,

 

I would try starting in Safe mode, and then running msconfig from the "Run..." menu. From there you can choose what programs are run at startup. I'd deselect everything and then start adding them back in until you find the one that's causing the problem. It'll be slow going, probably...

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  • 2 weeks later...

Did you get this fixed? It's a known issue for spyware/trojan/virus. I've had to clean it from many PC's . I'm a Network Tech, so, this happens a lot.

 

You'll need to get to Safe Mode, and like Whooter said, the MSCONFIG route is a good way to go, but a better way, is right into the registry.

 

Go here:

 

HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Run

 

In here, you'll see everything that MSCONFIG shows, and more. Delete the entries from here, as this is where MSCONFIG gets it's info.

 

Then, run Spy Sweeper or Pest Patrol, acutally PP will detect, but won't clean unless you buy it... just get Adaware 6.0 from Lavasoft, that should kill this particular pest. If not, let me know, I have tools that will help. If it's the Virus, and not a trojan, then while in safe mode, you'll have to run Mcafee, or Norton, or something along those lines... it'll find that virus, and kill it, in Safe Mode.

 

After doing this, you should be fine.

 

Let us know...

 

Tom

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Guest Bryan

I'll give it a try, Tom. Thanks for the guidance. I've been using another PC for the last week or so, and just left it as it was.

 

**Delete entries - do you mean all entries, or a specific one?

 

****You didn't stay at a Holiday Inn Express last night, did you?

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