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Xbox Live Incompatible Router List

Chris The Rock

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After 2 years of play, I started having some hiccups with online play the other night. Oddly enough, so did my younger brother. It started by not being able to resolve DNS. However, later in the same day - the problem seemed to magically fix itself. So, I go about my business thinking maybe my ISP had a glitch.


Last night, I go to play XBL with my brother, and this time he can't connect. It absolutely won't resolve DNS. He's using the same router as I am, the Linksys BEFW11S4 (v2), and he's connecting the Xbox wirelessly with a Linksys WET11 wireless bridge.


I walk him through flashing the latest firmware (I know alot of you recommend down-levels of firmware, but I've played just fine with the latest version), and power-cycling his modem and router...still no dice (can't resolve DNS).


I won't go into the gory details, but in my troubleshooting steps, we ended up going to Xbox.com/live and checking out their tech support page. While I was there, I took a peek at the Compatible Routers List and discovered something rather odd. The router both of us are using (the BEFW11S4 (v2)) is considered "incompatible".


My reason for bringing this up is to ask if anyone knows why MS puts routers on this list as "incompatible". I can't find any supporting documentation on the site, except that they specifically refer to the firmware version that we're using. I also find it odd that I've been successfully using this router to play online for 2 years, and have only a handful of glitches.


Anyway, I never did get my brother connected. His router was working fine, because his computer (which was wired into the router, not wireless) was online just fine. And as an odd side note, after flashing the router's firmware - I tried to get him to connect to the router again ( and he gets "page cannot be displayed" on his internet browser. That's mega-weird.


Probably gonna buy him a new router for his birthday coming up.

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I had a linksys router and had a few problems with xbox live. The major one was two people on two seperate xbox's on two seperate live accounts could not connect on the same network. A friend of ours didnt listen to me last week and bought the same router i had and he had the same problems.


I got a D-link DI-624 and it works perfectly. Have not had any problems with it at all. I Highly recommended it to everyone



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. The major one was two people on two seperate xbox's on two seperate live accounts could not connect on the same network.


That is one of the glitches I experienced also.


Perhaps that's one of the reasons why it's on the Non-compatible list.


The D-link is definitely on my radar, though I'll be shopping primarily on price, to get the lowest-priced one that's on the compatiblility list.

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This is werid. Could it be that the BEFW11S4 (v2) is incompatible if you installed the newer firmware? this page suggests that it is compatible if it has version 1.42.7 (what a terrible naming scheme!).


Whereas this page (linked from the one posted above) says that firmware versions 1.43 and 1.45 are not compatible.


I have this router and have been having terrible problems with CMR5 online, I also recently uprgaded the firmware...now I wonder if that was a mistake.

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I also had problems with the BEFW11S4 (v2) on Live. So I went out and got the LinkSys router (non-wireless) that they recommend. Ever since then I've not had a single glitch in getting online. I don't know what Firmware I had but it always seemed to be a pain to upgrade the firmware (did it once).

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Instead of a WET11, you might consider one of these WGA11B - Wireless-B game adapters instead.

Owned. Thanks for the suggestion. It works as advertised... namely: right out of the box with my Netgear router, no config necessary!


I also picked up an Airport Express for streaming music and connecting my printer. I ran into a couple of problems with the setup, but I was able to troubleshoot them and am now very pleased with the results. My main worries were that the audio would either be of low quality, or would often lose the signal and I'd get annoying breakups in my songs. Not the case. From what I understand, Apple Lossless compression is used to stream the music, and I haven't had one pause since getting it up and running.



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