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Circuit City...


Anthony G
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Thought this might be of some interest:

 

http://www.msnbc.msn.com/id/6973631/

 

"Circuit City lost $89.3 million on $9.75 billion in sales in its fiscal year ended Feb. 29, 2004. More recently, the company, which trails industry leader Best Buy Co. Inc., reported disappointing holiday sales in part due to heavy promotions."

 

My two local Circuit City stores are horrible in terms of customer service, selection and so on. Best Buy seems to have their act more together, IMHO.

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Bestbuy isnt the greatest place int he world, but Ive never been a big fan of Circuit city for a few reasons

 

1)What is with stores wanting to put registers where you cant find them, then having no one behind them to ring you up. BB you know where they are and people are there

2)Are the DVDs or CD's actually organized? I can never find anything in there DVD section at all, then when i ask if they have it, they say oh look in that section with the "insert first letter of the title". Like i didnt look there already. There game section is easy to browse why not the dvd's. Bestbuy has least has got to a system where you can find whatever you need. At least the store i go to

3)I dont know about the CC's elsewhere but the one around here has a very small selection

 

The one thing i have noticed recently is CC has had some lower release day prices on DVD's then BB. But i dont think thats enough

 

capt

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The registers at my local Circuit City are pretty easy to find, but I'll have to agree with the complaint about their selection and organization. Major new releases are usually there in good number, but niche titles and such (in my case anime) are hit and miss, usually miss.

 

I noticed a couple of years ago or so that Best Buy went from having the best new release prices to being a dollar or so above Circuit City. That seemed to change for a while, but now on a lot of titles Circuit City is lower in price. That being said, I do still buy at Best Buy.

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I worked at Circuit City in the mid 90's for about 3 years. It was a very different experience and I really liked working there at the time. There was a huge change to CC around 2002 where they dropped commisioned sales people, thus dropping all the knowledgeable staff that they had to compete with best buy. I had the displeasure of working at best buy a couple of years ago when I started going back to school. It was a horrid place to work and the tactics they used in sales were equally as horrid. Circuit city isn't what it used to be. Early to mid 90's it was a good place to work and shop. Now I hardly ever go there anymore. If I didn't live 2 blocks from best buy I doubt I would go there either. They don't need to hire actual sales people because they can just regurgitate whatever they're told to say over and over.

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I think the organization might vary greatly from store to store. We have two here. One was finished relatively recently and is layed out similar to a Best Buy, i.e. actual checkout aisles at the front of the store, and some sense of organization. The other has been around for a while, and was recently "remodeled" but still has the same retarded layout it did before. Poor organization between and within sections of merchandise, and checkout register stations placed randomly around the back areas of the store that never have people at them. They also have what's basically a customer service "room" at the front and then a pointless hallway-style thing to the actual store area in the back. From the comments here I guess this is what most are like, I always figured it was some strange exception rather than the rule.

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I'm surprised it has taken this long for them to start having to do restructuring like this. At least around here, our CCs are never as busy as the Best Buys.

 

Same where I am (not even close). Such glaring and obvious problems, you think they would have worked them out. Maybe would have saved some jobs.

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I'm surprised it has taken this long for them to start having to do restructuring like this. At least around here, our CCs are never as busy as the Best Buys.

 

Agreed. There's one in Mesa (AZ) that's right across the street from a Target and a nearby Best Buy. It's in a small strip mall (why am I rhyming like mad today?) and it just looks rather dinky. Don't see how it's staying in business. I can't imagine that it'll survive the next round of cuts (I looked in the article to see if that one would be mentioned.)

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I'm a much bigger fan of CC at this point.

 

I've had great luck getting new VG's and DVD's on or about release day with much more regularity there than at Best Buy. Plus, my stores will match the Best Buy Gamer Gift Cards, which allows me to chose from two locations, to save from, when new games come out.

 

Glen

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I don't understand all the love for Best Buy. My local branch is populated with rude, unknowledgable pricks, and their selection for all products is lacking. My Circuit City, on the other hand, has a better layout, a friendly staff that makes me feel genuinely welcome, and they do their best to honestly answer any questions and be as helpful as possible, even when they don't know as much about a product as I would like.

 

Best Buy, Wal-Mart, Wegmans...why people enjoy patronizing these monstrosities is unfathomable. Circuit City is far from being a mom and pop outfit, but I feel comparitively less dirty and zombie-like when I shop there.

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Donald,

 

I think you are one of the lucky ones when it comes to a good CC store. I have three in my area, and they all suck buckets of ass. Can't find shit, never have what they advertise, and one register open. I am not the greatest fan of Best Buy, but I will go there over CC in a heartbeat. The only time I go into CC is when I visit Target (CC is right next door) and I always leave CC with nothing in my hand. I do not forsee them lasting more than a couple of years.

 

-Dean-

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