Camp Posted February 26, 2005 Report Share Posted February 26, 2005 I'm having problems downloading extensions to Firefox. I go to the firefox extension web page and click on the install now icon. Firefox properly opens the Extensions window and suddenly displays the following error message: Firefox could not install this item because "install-av7.rdf" (provided by this item) is malformed. Please contact the author about this problem. This occurs on every extension I attempt to install. It's been an ongoing issue for quite some time on my system. I have the newest verison of Firefox and their website says the extensions I'm trying to install support this version. Any thoughts? Quote Link to comment Share on other sites More sharing options...
Chris F Posted February 26, 2005 Report Share Posted February 26, 2005 Hm, I've never had that issue Camp, but perhaps try re-installing FireFox? I know there was a new release of it the other day. If ti comes down to that, try this: Backup your Bookmarks/Cookies/etc. Uninstall FireFox via the Add/Remove Programs. Then delete the Mozilla folder in C:\Documents and Settings\YourUsernameHere\Applications folder. Reboot, and reinstall FireFox. Quote Link to comment Share on other sites More sharing options...
Camp Posted February 26, 2005 Author Report Share Posted February 26, 2005 Well, things just got worse. I tried installing 3 or 4 more extensions and suddenly Firefox turned into this mess: http://webpages.charter.net/icamp/firefox.jpg I uninstalled and reinstalled and I get the same unusable display. I'll try deleting the directory this time. Quote Link to comment Share on other sites More sharing options...
Chris F Posted February 26, 2005 Report Share Posted February 26, 2005 THe Mozilla folder located in C:\Documents and Settings\YourUsernameHere\Applications holds a lot of settings, so once you delte that, and re-install FireFox, you should be ok. If you don't delelte that folder, and subsequent re-installs of FireFox use the settings found in there, which could cause issues. Quote Link to comment Share on other sites More sharing options...
Camp Posted February 27, 2005 Author Report Share Posted February 27, 2005 Excellent...thank you very much. Deleting the files in the Documents and Settings folder did the trick. I'm up and running perfectly and I can install all the Extensions I want. Thanks! Quote Link to comment Share on other sites More sharing options...
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