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Help With Sound Blaster Drivers Issue


Graeme
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A few days ago I did a format on a friend's computer and am having some troubles getting the Sound Card going. She has a SB Live 5.1 Digital and from what I can gather, the drivers on Creatives website are all upgrade drivers that will not work unless the card has already been installed with the drivers from the install CD.... which she doesn't have anymore. I tried downloading a few different drivers from the website, and they all simply say that a Sound Blaster wasn't found on the computer.

 

Has anyone had any experience with this? Do I have to have the CD to get the card working? I tried looking for drivers on other websites and came up a bit empty handed. I also tried a 3rd party driver which didn't work either. It seems like it's possible for me to extract the drivers from the EXE that was downloaded from Creative, but I'm not sure if these will work, and I don't want to waste more of her time experimenting on her computer.

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There shouldn't be any upgrade drivers. The full drivers should do the job.

 

I would suspect that the card is having a problem. I would suggest re-seating the card as a first step. I find it doubtful that this is an issue with not having the correct driver.

 

#1 Windows XP has a default SB driver that works fine!

#2 The downloadable drivers, like all drivers, is standalone, and shouldn't require the old drivers to work.

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Hmmmm

 

If it sees a Multimedia Audio Device, the hardware is registering, and it is indeed a driver issue.

 

Reading the SBL website, sounds like you just need to install the Standard Live 5.1 drivers, then the Dell Digital 5.1 patch.

 

 

Instructions on the creative website:

 

Creative Sound Blaster Live! 5.1 Digital (Dell) Driver Update version 5.12.1.204

SBL5-DLPAT-4-LB

 

This is a driver update for your Dell audio device.

 

Fixes

 

Resolves the Microsoft blue screen issue when Kontakt™ Player is launched.

Resolves several issues reported by Windows® Error Reporting in Microsoft® Windows XP .

Requirements

 

Microsoft Windows XP or Windows 2000.

Creative Sound Blaster® Live! 5.1 Digital sound card installed.

 

One of the following installed:

Sound Blaster Live! 5.1 Digital (Dell) drivers version 5.12.1.203

SBL5DL_DRVPACK_LB.exe or

SBL5DL_PCPATCH_LB.exe

For details on the last two, see Notes below.

This update is only for Creative Sound Blaster Live! 5.1 Digital (Dell) users.

To check the version number of your audio drivers, do the following:

Right-click the My Computer icon on your desktop and click Properties.

Alternatively, launch Windows Explorer, right-click the My Computer icon, and then click Properties.

Click the Hardware tab.

Click the Device Manager button.

Double-click Sound, video and game controllers.

Right-click your sound card and click Properties.

Click the Drivers tab.

Check that the version number of your audio drivers is 5.12.1.203.

Click the OK button.

 

If your audio drivers are not version 5.12.1.203, you must install the SBL5DL_DRVPACK_LB.exe or SBL5DL_PCPatch_LB.exe file. Do the following:

For users in Americas/Asia/Middle East/Africa/Oceania only

 

Go to http://www.creative.com.

Click the Support link.

Under Download, select your region and click the Go button.

Click the Search by filename box and type SBL5DL_DRVPack_LB.exe or SBL5DL_PCPatch_LB.exe.

Click the Go button.

Click the Download Now button.

For users in Europe only

 

Go to http://www.creative.com.

Click the Support link.

Under Download, select Europe and click the Go button.

Click the Download Drivers link.

Click the Search by filename box and type SBL5DL_DRVPack_LB.exe or SBL5DL_PCPatch_LB.exe.

Click the Search button.

Click the Download Now button.

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